Privacy policy
Last updated: July 16, 2026
ProtoClinical operates this online store and uses Shopify and other service providers to provide browsing, checkout, payment, fulfillment, customer support, analytics and marketing services.
Information we may collect
- Contact and delivery information, such as name, email, phone number and address.
- Order and transaction information.
- Account preferences and customer-support communications.
- Device, browser, IP address, cookie and website-usage information.
How information is used
We use information to operate the store, process orders, arrange international shipping, provide support, prevent fraud, comply with legal obligations, improve the website and deliver marketing where permitted.
Service providers and international processing
Information may be processed by Shopify, payment providers, analytics and advertising providers, customer-support tools, and logistics or fulfillment partners. These providers may operate in countries different from your own.
Your choices
Depending on your location, you may have rights to request access, correction, deletion or portability, and to object to or opt out of certain advertising uses. You can also use our Your Privacy Choices page where applicable.
Security and retention
We use service providers and operational measures intended to protect personal information. No system is completely secure. Information is retained for as long as reasonably necessary for orders, support, legal compliance, disputes and legitimate business operations.
Contact
ProtoClinical
Avenida Aviação, 631
Apucarana, Paraná, 86807-000
Brazil
support@theprotoclinical.com